Service
PEMA Service plans are designed to serve each stage of production and decrease your overall costs.
Pema service
Experienced and professional services go hand-in-hand with PEMA’s high-quality automation solutions. We accompany you with investment and manufacturing strategy to life-cycle management after the delivery.
PEMA extensive service model ensures that you can make a safe investment decision and have a high-performing production keeping up your competitiveness long after the initial delivery.
Pemamek is one of the few suppliers in the welding automation industry capable of delivering comprehensive solutions from concept design and production support to full lifecycle management. This lifecycle approach is one of Pemamek’s key operational principles. Our Service Director, Tuomas Elo, opens the idea more in his blog post “Productivity and customer-centricity throughout the lifecycle”.
Pema service
PEMA SERVICE
PEMA Service packages are planned to serve each stage of the production, but also to decrease your overall costs.
Service plan
Service plan
Service plan
pema service
Professional maintenance coverage is critical for smooth and efficient production. At Pemamek, we have comprehensive maintenance agreements to streamline your planning and management tasks. Knowing that a dedicated team is expertly handling all your maintenance needs, maximizing production uptime and output, creates measurable value and peace of mind.
We take pride in building genuine relationships, treating your business goals as our own. Our service engineers, lauded for their customer-oriented approach and hard work, will engage with you closely to fully understand, and meet your unique maintenance needs.
“We are satisfied with the quality and content of
Pemamek’s maintenance program. Maintenance task list is detailed and the report is good, this will give us a peace of mind that the maintenance has been on detailed level and that we have up to date knowledge of the status of the equipment.” Liebherr, Germany
Pema service
Software support
PEMA staff will make a production analysis of the customer’s future production needs and goals. Material flow analysis and planning define the optimal configuration and layout for your site.
Remote support
Remote repair service enables instant visual connection to the machine despite its geographical location.
*Available only in Premium and Total Care plans.
Service plans
To make your investment carefree and easy, we have compiled all the services into well-rounded PEMA Service plans.
Maintenance, repair, and spare parts
Full range of spare and wear parts, including original PEMA spare parts, retrofit parts, and approved replacement OEM parts, all meeting the strictest quality criteria.
General & Robotics Helpdesk
Instant online service that provides answers to your questions regarding PEMA machinery and production. Helpdesk specifications according to the agreement.
Training & Consultation
Implement a new PEMA solution or advance the knowledge of the operators of your existing PEMA equipment. Training services include start-up support, installation supervision, operator training, and production support according to your needs.
Contact
Contact us and we will help you with any questions you may have.
+358 10 501 6200
service@pemamek.com
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Contact Us
Contact PEMA Service
Pemamek Ltd
