PEMA SERVICE

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CONTACT PEMA SERVICE

Pemamek › PEMA Service

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Machine life-cycle management

Highest safety

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Efficient production

Life-cycle management for your investment

In all support functions PEMA Service’s primary objective is to minimize the downtime and ensure optimal life-cycle profitability of your investment.

PEMA Service plans are designed to serve each stage of the production but also to decrease your overall costs.

Our service offering

Software support. PEMA staff will make a production analysis on customer’s future production needs and goals. Material flow analysis and planning define the optimal configuration and layout for your site.

Maintenance, repair, and spare parts. Full range of spare and wear parts, including original PEMA spare parts, retrofit parts and approved replacement OEM parts, all meeting the strictest quality criteria.

Training & Consultation. Implement a new PEMA solution or advance the knowledge of the operators of your existing PEMA equipment. Training services include start-up support, installations supervision, operator training, and production support according to your needs.

Remote support. Once the Remote repair service enables instant visual connection to the machine despite its geographical location. * Available only in Premium and Total Care plans.

General & Robotics Helpdesk. Instant online service that provides answers to your questions regarding PEMA machinery and production. Helpdesk specifications according to the agreement.

Service plans. To make your investment carefree and easy, we have compiled all the services into well-rounded PEMA Service plans.

PEMA Remote Support

Real-time communication.

Instant fault analysis.

Immediate repair action plan.

Service plans

PEMA Service packages vary from Standard to Total Care. Select a suitable package according to your service and production needs.

See and compare PEMA Service plans.

Service plans

CONTACT US

PEMA Team at your service. Contact us and we will help you with any questions you may have.

Contact us:*
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Your local contact:

Kimmo Ruottu

Area Sales Director, IWE

Call: +358 40 560 0661

Send email: firstname.lastname@pemamek.com
Your local contact:

Teijo Summanen

Area Sales Manager, Western Europe

Call: +358 50 309 8404

Send email: firstname.lastname@pemamek.com
Your local contact:

Mika Nihti

Area Sales Manager, Eastern Europe

Call: +358 50 350 6961

Send email: firstname.lastname@pemamek.com
Your local contact:

Mika Nihti

Area Sales Manager, Eastern Europe

Call: +358 50 350 6961

Send email: firstname.lastname@pemamek.com
Your local contact:

Mika Nihti

Area Sales Manager, Eastern Europe

Call: +358 50 350 6961

Send email: firstname.lastname@pemamek.com
Your local contact:

Kimmo Ruottu

Area Sales Director, IWE

Call: +358 40 560 0661

Send email: firstname.lastname@pemamek.com
Your local contact:

Mika Nihti

Area Sales Manager, Eastern Europe

Call: +358 50 350 6961

Send email: firstname.lastname@pemamek.com
Your local contact:

Jukka Pausola

Area Sales Manager

Call: +358 45 6399 354

Send email: firstname.lastname@pemamek.com
Your local contact:

Teijo Summanen

Area Sales Manager, Western Europe

Call: +358 50 309 8404

Send email: firstname.lastname@pemamek.com
Your local contact:

Kimmo Ruottu

Area Sales Director, IWE

Call: +358 40 560 0661

Send email: firstname.lastname@pemamek.com
Your local contact:

Jukka Rantala

Vice President, Key Accounts

Call: +358 40 703 6176

Send email: firstname.lastname@pemamek.com

Your local contact:

Jaakko Heikonen

CEO

Call: +358 50 596 6941

Send email: firstname.lastname@pemamek.com
Your local contact:

Mika Nihti

Area Sales Manager, Eastern Europe

Call: +358 50 350 6961

Send email: firstname.lastname@pemamek.com
Your local contact:

Kimmo Ruottu

Area Sales Director, IWE

Call: +358 40 560 0661

Send email: firstname.lastname@pemamek.com
Your local contact:

Teijo Summanen

Area Sales Manager, Western Europe

Call: +358 50 309 8404

Send email: firstname.lastname@pemamek.com
Your local contact:

Teijo Summanen

Area Sales Manager, Western Europe

Call: +358 50 309 8404

Send email: firstname.lastname@pemamek.com
Your local contact:

Mika Nihti

Area Sales Manager, Eastern Europe

Call: +358 50 350 6961

Send email: firstname.lastname@pemamek.com
Your local contact:

Mika Nihti

Area Sales Manager, Eastern Europe

Call: +358 50 350 6961

Send email: firstname.lastname@pemamek.com
Your local contact:

Teijo Summanen

Area Sales Manager, Western Europe

Call: +358 50 309 8404

Send email: firstname.lastname@pemamek.com
Your local contact:

Teijo Summanen

Area Sales Manager, Western Europe

Call: +358 50 309 8404

Send email: firstname.lastname@pemamek.com
Your local contact:

Kimmo Ruottu

Area Sales Director, IWE

Call: +358 40 560 0661

Send email: firstname.lastname@pemamek.com
Your local contact:

Jan Chrzanowski

Area Sales Manager, Poland

Call: +48 698 638 804

Send email: firstname.lastname@pemamek.com
Your local contact:

Teijo Summanen

Area Sales Manager, Western Europe

Call: +358 50 309 8404

Send email: firstname.lastname@pemamek.com
Your local contact:

Mika Nihti

Area Sales Manager, Eastern Europe

Call: +358 50 350 6961

Send email: firstname.lastname@pemamek.com
Your local contact:

Mika Nihti

Area Sales Manager, Eastern Europe

Call: +358 50 350 6961

Send email: firstname.lastname@pemamek.com
Your local contact:

Mika Nihti

Area Sales Manager, Eastern Europe

Call: +358 50 350 6961

Send email: firstname.lastname@pemamek.com
Your local contact:

Teemu Tolonen

Application Manager, Wind Energy/Process Industry

Call: +358 40 847 1545

Send email: firstname.lastname@pemamek.com
Your local contact:

Kimmo Ruottu

Area Sales Director, IWE

Call: +358 40 560 0661

Send email: firstname.lastname@pemamek.com
Your local contact:

Kimmo Ruottu

Area Sales Director, IWE

Call: +358 40 560 0661

Send email: firstname.lastname@pemamek.com
Your local contact:

Mika Nihti

Area Sales Manager, Eastern Europe

Call: +358 50 350 6961

Send email: firstname.lastname@pemamek.com

Your local contact:

Jukka Rantala

Vice President, Key Accounts

Call: +358 40 703 6176

Send email: firstname.lastname@pemamek.com
Your local contact:

Teijo Summanen

Area Sales Manager, Western Europe

Call: +358 50 309 8404

Send email: firstname.lastname@pemamek.com
Your local contact:

Jukka Rantala

Vice President, Key Accounts

Call: +358 40 703 6176

Send email: firstname.lastname@pemamek.com

Your local contact:

Jaakko Heikonen

CEO

Call: +358 50 596 6941

Send email: firstname.lastname@pemamek.com
Your local contact:

Jukka Rantala

Vice President, Key Accounts

Call: +358 40 703 6176

Send email: firstname.lastname@pemamek.com
Your local contact:

Timo Tynkkynen

Director Technology

Call: +358 500 537 329

Send email: firstname.lastname@pemamek.com
Your local contact:

Jukka Rantala

Vice President, Key Accounts

Call: +358 40 703 6176

Send email: firstname.lastname@pemamek.com
Your local contact:

Michael Bell

Sales Director

Call: 1-513-206-0807

Send email: firstname.lastname@pemamek.com

Jukka Rantala

Vice President, Key Accounts

Call: 00 358 40 703 6176

Send email: firstname.lastname@pemamek.com
Your local contact:

Dmitrij Trofimov

Director, Russia & CIS

Call: +358 50 361 7978

Send email: firstname.lastname@pemamek.com
Your local contact:

Jarmo Pehkonen

Area Sales Director- South America

Call: +55 119 9602 3993

Send email: firstname.lastname@pemamek.com
Your local contact:

Jukka Rantala

Vice President, Key Accounts

Call: +358 40 703 6176

Send email: firstname.lastname@pemamek.com
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