In all support functions PEMA Service’s primary objective is to minimize the downtime and ensure optimal lifecycle profitability of your investment. PEMA Service plans are designed to serve each stage of the production but also to decrease your overall costs.
SERVICE OFFERING
Solutions that include lots of tecnology require specific expertise and knowledge. PEMA service provides extensive selection of cost-effective support.
Our main objective is to provide you a profitable and carefree investment but also ensure the fastest return on your investment.
SOFTWARE SUPPORT
PEMA staff will make a production analysis on customer’s future production needs and goals. Material flow analysis and planning define the optimal configuration and layout for your site.
MAINTENANCE, REPAIR AND SPARE PARTS
Full range of spare and wear parts, including original PEMA spare parts, retrofit parts and approved replacement OEM parts, all meeting the strictest quality criteria.
PEMA REMOTE REPAIR
Once the Remote repair service enables instant visual connection to the machine despite its geographical location.
* Available only in Premium and Total Care plans.
GENERAL, ROBOTICS AND PLC-HELPDESK
Online help that gives prompt answers to your questions regarding PEMA machinery and production. Helpdesk specifications according to the agreement.
TRAINING
Implement new PEMA solution or advance the knowledge of the operators of your excisting PEMA equipment. Training services include start-up support, installations supervision, operator training and production support according to your needs.
SERVICE AGREEMENTS
To make your investment carefree and easy, we have compiled all the services into well-rounded PEMA Service plans.
CONTACT US
PEMA Team at your service. Contact us and we will help you with any questions you may have.
