Secure maximum performance. Invest in value that lasts.
Machine life-cycle management
In all support functions PEMA Service’s primary objective is to minimize the downtime and ensure optimal lifecycle profitability of your investment. PEMA Service plans are designed to serve each stage of the production but also to decrease your overall costs.
Solutions that include lots of technology require specific expertise and knowledge. PEMA service provides an extensive selection of cost-effective support.
PEMA Service packages vary from Standard to Total Care. Select a suitable package according to your service and production needs.
PEMA Helpdesk is a full support contact channel for Pemamek’s customers. Helpdesk support is defined according to the service agreement.
PEMA REMOTE REPAIR
Instant fault analysis.
Immediate repair action plan.
Our main objective is to provide you a profitable and carefree investment but also ensure the fastest return on your investment.
PEMA staff will make a production analysis on customer’s future production needs and goals. Material flow analysis and planning define the optimal configuration and layout for your site.
MAINTENANCE, REPAIR AND SPARE PARTS
Full range of spare and wear parts, including original PEMA spare parts, retrofit parts and approved replacement OEM parts, all meeting the strictest quality criteria.
PEMA REMOTE REPAIR
Once the Remote repair service enables instant visual connection to the machine despite its geographical location.
* Available only in Premium and Total Care plans.
Implement new PEMA solution or advance the knowledge of the operators of your existing PEMA equipment. Training services include start-up support, installations supervision, operator training and production support according to your needs.
To make your investment carefree and easy, we have compiled all the services into well-rounded PEMA Service plans.
GENERAL, ROBOTICS AND PLC-HELPDESK
The online help that gives prompt answers to your questions regarding PEMA machinery and production. Helpdesk specifications according to the agreement.
Team PEMA at your service. Contact us and we will help you with any question you may have.
Tel: +358 10 501 61
Fax: +358 10 501 6500